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Employee Spotlight: Jennifer Waite

Jennifer_Datalyst_300

Service Desk Manager
After graduating from the University of Massachusetts at Amherst’s Isenberg School of Management, Jennifer began her career as Marketing Coordinator and IT Coordinator for a predominant commercial real estate company.

It was there Jennifer discovered her true passion and in 2011 began her career at Datalyst as Level I Support. Over the years, Jennifer continued to grow with the company and advanced through the Support Desk. After providing quality support services to our expanding client base, Jennifer was promoted to Service Desk Manager. Jennifer now manages the Service Desk and Support team. As Service Desk Manager, Jennifer truly enjoys forming strong working relationships, interacting with our clients and putting their business needs first.

While outside of the office, Jennifer enjoys running, yoga, triathlons, giving back to the community and spending time with her English Bulldog, Luna.

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About the author

Daniel Mathieu

Daniel Mathieu

Dan is a trusted IT advisor with a background of over 25 years in IT and continuously works on the challenges of putting the right people in place to drive business growth and customer satisfaction.

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Tuesday, 04 August 2026

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About Datalyst

Datalyst has been serving the Southern New England area since 2010, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

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